Install the charging station together with TOKA

Yes, it is possible. By reaching an agreement with your condominium association or housing maintenance office to install a charging station on your residential property, TOKA will assist you with installation and setup work.

Conditionally, the battery capacity decreases by about 1% for each degree below zero – meaning that at -20°C the driving range drops by roughly 20%. As a result, in winter the battery needs to be charged more frequently. Fortunately, winters in Ukraine are relatively mild: severe frosts are rare and last only a few days rather than the whole season, and summer heat is not extreme, with temperatures seldom rising to +30–40°C. For an EV battery, operating in the range of 0 to +20°C is almost ideal.

The TOKA NETWORK mobile app is available for download on:

• Android — Google Play;

• iOS — App Store.

Registration is completed using your mobile phone number.

To register, you need to:

• enter your phone number;

• verify it using the SMS code;

• enter your name;

• accept the Personal Data Processing Policy.

Once registration is complete, you will have access to all features of the app.

You can top up your balance in the TOKA app using a bank card.

• There is no minimum top-up amount.

• There is no minimum required account balance.

• Payment is charged after the charging session is completed.

• If your balance runs out during charging, the charging session will be automatically terminated.

After registering and topping up your balance:

• select a charging station on the map or use the search function;

• connect the charging connector to your vehicle;

• tap "Connect" in the app.

You can also start a charging session using an RFID card, if you have one.

The charging cost depends on:

• the type of charging station (AC or DC);

• the station location.

The current tariff is always displayed in the app on the selected charging station's page.

You are charged only for the actual amount of electricity consumed (kWh).

After the charging session is completed, an idle fee may be charged according to the tariff of the selected location.