Become a TOKA client
By choosing TOKA, you are guaranteed to receive advantages by efficiently and quickly charging your electric vehicle in comfortable locations throughout Ukraine
Become a TOKA partner
A high-tech charging station helps increase the number of new customers and improve the loyalty of existing ones at your restaurant, fitness club, or business center. Satisfied visitors are the key to a successful business.
For commercial purposes and home use
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Creating comfortable conditions for electric vehicle use
we shape a comfortable future
The company’s mission is to make owning an electric vehicle as comfortable as owning a car with an internal combustion engine.
More about TOKAWe developed from scratch and established production of commercial and home charging systems, which today consist of 50% Ukrainian components.
We developed a cloud platform to manage the TOKA charging network.
We have installed more than 200 public charging stations, allowing simultaneous charging of about 450 electric vehicles.
More than 63,000 customers across Ukraine use the TOKA network.
Smart software for electric vehicle charging
We have created software for transparent and flexible management of charging stations. Easily connect your charging station to the largest Ukrainian network, control processes, and receive up-to-date information through an intuitive interface. Join innovations with TOKA to build Ukraine’s charging infrastructure together.
- Dashboard
- Management of your own charging station network
- Customer base management
- Tariff management
- Marketing
- Revenue control
- Integration with CRM and ERP systems
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Here are all the answers to your questions
How to connect to the charging station?
a. In the TOKA NETWORK app, enter the station number where you are (or find it on the map), select the port number you connected to the car (the connector has a sticker with the number), then press the green “Connect” button
b. Scan the QR code of the required port in the app, then press the green “Connect” button
c. Tap your TOKA client card to the required port
d. On the website, log in to your personal account, select “charging network,” choose the charging station and port, then press “Connect”
How to top up your balance?
Funds are credited to your personal account. There is no minimum amount required to top up or to start charging.
1. Using a bank card:
a. Through the app (in the “Balance” section, grey button “Top up balance”), enter the amount and select the provider Kaznachey
b. On the website in your personal account (in the “Personal data” or “Balance” section), enter the amount and click “Top up account”
Then confirm the payment (green button) >> in the window enter your card details (number, date, CVV) and click “Pay” >> enter the confirmation code from the SMS.
2. Privat24 app:
In the Privat24 app you can find it via search:
• “Menu”
• “My payments”
• “New payment”
• “Find company”
• Enter “TOKA” in the search
Select “PNSEK TOKA LLC” and enter the amount you want to top up. For identification, enter the phone number you used when registering in the TOKA network.
3. PrivatBank and iBox terminals:
In the search window, find “PNMEK TOKA LLC” (you can simply enter “TOKA” and look for the full name among the results), enter the phone number you used when registering in the TOKA network, and deposit the amount you want to top up.
What are Type 1, Type 2, and Type 2/Type 1?
Type 1 – J1772 connector, a charging port with cable for single-phase vehicles
Type 2 – Mennekes connector, for charging three-phase vehicles with their own cable
Type 2/Type 1 – Type 2 connector with a built-in adapter for Type 1. To charge a single-phase electric vehicle, insert the first connector (Type 2) into the charging station, and the second (Type 1) into the car. Only one vehicle can charge at a time.
What to do if the app and card don’t work?
When connecting to a paid charging station, check your balance. If your account shows 0 UAH, you need to top it up. Information about tariffs at a specific station can be viewed in the “TOKA NETWORK” mobile app or on the website - toka.energy.
If the station is Type 2 / Type 1 format, make sure the short cable is inserted into the charging station.
If the app and card still don’t work, contact the hotline:
Kyiv: +380442226688
Odesa: +380487886866
