Last updated: March 14, 2026.
At TOKA NETWORK, we respect your personal data and strive to protect it. This Policy explains what data we collect, how we use it, and what rights you have as a user of our services.
1. Collection and Use of Information
To provide full access to the TOKA EV charging network, we collect the following information:
Registration data: phone number, first and last name, email address.
Vehicle information: make, model, battery capacity (to accurately calculate charging time).
Geolocation: your location data to find the nearest available charging stations on the map.
Payment data: we do not store full card details. All transactions are processed through certified payment gateways in accordance with PCI DSS standards.
2. Purpose of Data Processing
Your data is used solely to:
Enable the start and completion of charging sessions.
Display up-to-date usage statistics and top-up history in your account.
Provide technical support and promptly resolve issues related to station operation.
Notify you about new locations being commissioned or tariff changes.
3. Disclosure of Data to Third Parties
TOKA NETWORK does not sell or disclose your personal data to third parties for marketing purposes. Disclosure is possible only:
To partners that ensure the operation of our services, such as cloud storage providers and payment systems.
As required by Ukrainian law, in response to official requests from government authorities.
4. Data Protection
We use SSL encryption protocols and a multi-level authentication system to prevent unauthorized access to your profile.
5. Your Rights
You have the right to access, amend, or delete your account together with its entire activity history at any time through the mobile app settings or by contacting our support team at: info@toka.energy.
