Electric Car Charging Questions & Answers

a) Using the TOKA NETWORK mobile application, enter the number of station you are using (or find its location on map), choose the port number, that you have connected to your car (there is a stamp with number on charging gun) and press the “Connect” green button.
b) Scan the QR-code of the chosen port using mobile application and press the “Connect” green button
c) Attach your TOKA client card to chosen port.
d) Log in Cabinet on web-site, choose the “chargers network” menu, then charging station, port and press “Connect”

Funds are added to your personal account. There is no limitation on minimal replenishment sum or minimal sum to access charging.
1) Via bank card transfer:
a) Using mobile application (in the “Balance” menu, press the “Replenish an account”), enter your sum and choose Kaznachey provider.
b) Using the web-site personal Cabinet (in the “Balance on a Personal Account” menu) enter your sum and press “Replenish an Account”
After this confirm the payment (green button), then in poped-up window enter your cards info (number, validity, cvv) and press “Checkout”, then enter the confirmation code from SMS.
2) Via Privat24 application:
You can finds us in Privat24 application by search : “Menu” -> “My payments” -> “New payment” ->”Find a company” -> enter “TOKA” in search bar.
Next choose "ПНСЭК ТОКА ООО" and enter the sum that you would like to add to your account. For identification use the mobile phone number you used while registering in TOKA network.
3) Via terminals Privatbank and iBox
Find in search menu "ПНМЕК ТОКА ООО" (you may enter “TOKA” and search for the full name in results list), enter mobile phone number you used while registering in TOKA network and insert the sum that you would like to add to your account.

Type 1 - J1772 connector, charging port with a cable for single-phase vehicles
Type 2 - Mennekes connector for charging three-phase vehicles with your own cable
Type 2/Type 1 - Type 2 connector with built-in Type1 adapter. To charge a single-phase electric vehicle You need to insert first connector (Type 2) into the charging station, and the second connector (Type 1) - into the car. Multiple cars cannot be charged simultaneously

There is a socket in the middle of the station and two cables (short and long). Voltage is set on the socket on the station, when two cables are used as adapter for single-phase cars.
If you use cable on station, you should be certain, that short Type 2 cable is inserted into the socket on the station. If connection is OK, the backlight will blink blue, while “TOKA CONNECTED” will appear on display (if available). If you use your own cable for connection, you should insert your cable in the socket on the station and in the car.
Multiple cars cannot be charged simultaneously.

Using TOKA NETWORK mobile app enter number of station you are at (or find it on map), choose the port number, that you have connected to your car (CHAdeMO, Combo 2/CCS, Type 2), next press green button “Connect”. First you need to confirm the charging beginning, then press “Start” (top right button).

If you are connecting to paid service charging station, you should check your account balance. If you are out of funds (0 hrns), you need to replenish your account balance. Information about prices on chosen station can be accessed either in TOKA NETWORK mobile app or on web – www.toka.energy.
If charging station has the Type 2/Type 1 format, you should check whether short cable is inserted in charging station.
If neither mobile app, nor bank card works, please, contact us on hotline:
+380-44-222-66-88 – Kiev;
+380-48-788-68-66 – Odessa.

It's a car running on electricity. Quiet, fast and absolutely eco-friendly vehicle. It is a future that surely becomes real.

Electric vehicles are charged from an ordinary electric outlet with a grounding (16 A). In TOKA network you can charge twice as fast - for 2.5-3 hours - the electric car can be charged in one of the TOKA charging stations network widely presented in Kiev, Odessa and Lviv. You can order an individual charging station for your convenience.

All vehicles with J1772 and Mennekes Type 2 connectors, including: Audi A3 e-Tron, BMW i3, BMW i8, Chevrolet Volt, Chevrolet Spark, Citroen C-Zero, Fisker Karma, Ford Focus Electric, Ford C-Max Energi, Kia Soul EV, Mercedes B Class E-Celi, Mercedes S500 PHEV, Mercedes SLS EV, Mercedes Vito E-Cell Van, Mitsubishi-I Miev, Mitsubishi Outlander Phev, Nissan NV200 SE Van, Nissan Leaf, Opel Ampera, Peugeot Ion, Porsche Panamera S PHEV, Renault Fluence, Renault Kangoo, Renault Zoe, Renault Zoe 2013, Smart, Smart 2, Smart ED 3 Phase 2013, Tesla (European and American), Toyota Prius, Volkswagen e-Up, Volkswagen e-Golf, Volvo V60 PHEV and others.

The price of an environmentally friendly car pays off due to significant savings. You no longer need to pay:
• for gasoline;
• for oils and filters;
• for expensive vehicle inspections;
• for parking in the center of Kiev - it is free of charge until 2020 for electric vehicles.

A home charging station allows you to charge your electric car twice as fast as an ordinary electric outlet. The connector is selected specifically for your electric vehicle. This option is best suited for installation in your own garage or parking lot, which will allow you to drive always fully charged electric vehicle.

A commercial charging station is your competitive advantage. If you are the owner of a shopping center, restaurant, cafe, sports club, hotel, business center or parking - installing a charging station will bring you a new client and this friendship will be long lasting and trustful. Choosing between interesting locations, the owner of an electric car will always give preference to a place where he can recharge his electric car while shopping, watching a movie or working out in a gym. Your location will be marked on the international map of electric charging stations and the services that you provide will be visible to everyone. Today, the opening of a new charging station gets quite a lot of attention among owners of electric vehicles and they will find out about you rather quickly.

If you take Nissan Leaf as an example: it charges about 7-8 hours from the ordinary network. TOKA charging stations network will charge it within 2.5-3 hours.

Charging station of the third level, the most powerful and fast charging. 300-600 Volts, 100 or more Amperes. In fact, usually we are talking about 50 kW chargers. They are able to charge a car battery from 0 to 80% in 30 minutes. Further charging is either impossible at all, or comes with significantly less power, like of 1-2 levels chargers, so as not to damage the battery.

In the basic configuration, the Nissan Leaf is equipped with only a J1772 connector (Type 1). An additional option is to install the CHAdeMO connector.

Yes, it is possible. If you agree with housing cooperative or housing and communal services about installing a charging station on your house territory, TOKA will help you with the installation and launching.

Conditionally the battery capacity drops by 1% at each next degree below zero - i.е. at -20 °C the mileage will drop by about 20%, which means that in winter the battery will have to be charged more often. We are lucky: in Ukraine winters are rather mild, severe frosts affect us occasionally and last for several days only. Heat does not bother us either, in summer the temperature rarely rises to + 30-40 degrees. The range from 0 to +20 degrees C is almost ideal for an electric vehicle battery operation.